Kofiland Resort collects information about our guests and visitors to our web sites so that we can provide an experience that is responsive to our guests needs. We endeavor to collect information only with your knowledge and with your permission if necessary. The types of personally identifiable information that we collect may include your name, home, work and e-mail addresses, telephone and fax numbers, credit card information, date of birth, gender, and lifestyle information such as room preferences, leisure activities, names and ages of children, and other information necessary to fulfil special requests (e.g., health conditions that require special room accommodations).

Kofiland Resort is fully committed to providing you with information about the collection and use of personally identifiable information furnished by, or collected from, visitors while using our web sites, products and services. It is our practice not to ask you for information unless we need it or intend to use it.

To ensure that your personally identifiable information is accurate and up to date, we encourage you to regularly review and update your information as appropriate (e.g., in the event your home or e- mail address changes, or you wish to add an additional method for us to communicate with you).

Kofiland Resort recognizes the importance of information security, and is constantly reviewing and enhancing our technical, physical, and logical security rules and procedures to help protect your personally identifiable information against loss, misuse, and alteration while under our control. Although 'guaranteed security' does not exist either on or off the Internet, we safeguard your information using both procedural and technical safeguards, including password controls, 'firewalls” etc.

Refund & Cancellation policy

If the booking is cancelled within 15 days prior to check in date – Full amount charged as retention. If cancelled within 15 to 30days prior of check in date – 50% of the booking amount will be charged as retention. If cancelled prior to 30days from the check in date - NIL charges apply.

Child Policy

Child below 6 years will be complimentary without an extra bed; child above 6 to 12 year will be considered as extra child in the room inclusive of extra Mattress and above 12 year will be considered as extra person in the room inclusive of extra mattress.